I stick by the principle that one can always somehow recover from public’s bad commentaries, but it is very hard and sometimes impossible to win back trust from corporates and institutions that experienced unprofessional handling…

Alain Bertrand, about Crisis Management and Contingency Planning

15 Crisis Management Strategies That Work Every Time (ruralstops.blogspot.com)
The Difference Between a Social Media Crisis and a Social Media Issue (melissaagnes.com)

Here’s the Full list of 2012 Emmy winners

Posted on September 24, 2012 by Alain BERTRAND

And The Winners of Sunday’s 64th annual Primetime Emmy Awards presented by the Academy of Television Arts & Sciences are:

Drama Series: “Homeland,” Showtime.
Actress, Drama Series: Claire Danes, “Homeland,” Showtime.
Actor, Drama Series: Damian Lewis, “Homeland,” Showtime.
Supporting Actor, Drama Series: Aaron Paul, “Breaking Bad,” AMC.
Supporting Actress, Drama Series: Maggie Smith, “Downton Abbey,” PBS.
Writing, Drama Series: Alex Gansa, Howard Gordon, Gideon Raff, “Homeland,” Showtime.
Directing, Drama Series: Tim Van Patten, “Boardwalk Empire,” HBO.
Comedy Series: “Modern Family,” ABC. Read More

Multimedia, The Blog, Videos

Hillary Clinton Opens the Social Good Summit

Video | Posted on September 23, 2012 by Alain BERTRAND

Thus Spoke Zuck: Everything You Need To Know About Everything Zuck Shared

Posted on September 12, 2012 by Alain BERTRAND

See on Scoop.it – Social Media through the Islanders’ Prism

Facebook CEO Mark Zuckerberg took the stage at TechCrunch Disrupt Tuesday for his first public interview since his company’s stock value was cut in half after its IPO, which “has obviously been disappointing,” he said.

See on www.huffingtonpost.com

Modus Operandi’s Salute to the most beautifully held Olympiads – Goodbye London 2012…

Posted on September 10, 2012 by Alain BERTRAND

… Welcome Rio

Oh yeah and let the Samba begin, if this promises to be as good as this year.

London Summer Games are over. Lights are out in London after the gigantic Fireworks, the myriad of stars on a beautiful stage and in the stadium. Yes, these 2012 Summer Games were exceptionnal. We should once again salute the 10000+ volunteers that have given their time, energy and pride in the name of Patriotism and for the love of their country. That was purely the direct and true translation and most beautiful response to JFK’s famous words:

… ask not what your country can do for you, ask what you can do for your country.

And they, the volunteers, but not only, just did that! They did for their country, they did for the World to see how much geniuses Brittons could be, how big their heart was. Same can apply to the thousands of courageous handicapped athletes who fought not only for better perception and acceptation of their condition but for their nation as well.

LONDON 2012? What a lesson!

Modus Operandi’s selection of snaps from London Paralympics 2012.

Posted on September 8, 2012 by Alain BERTRAND

How much more courageous are we, the “Normals”?

London 2012 Olympics and has been successful overall. The Paralympics have been even more stunningly mediatised via Social Media. Good for the benefit of Sports for all.

Here’s a selection of some of the snaps from the London 2012 Paralympics.

London Paralympics 2012, Modus Operandi Social Media, Alain Bertrand, Mauritius,

Vanessa Low of Germany prepares her prostheses for competition in the women’s long jump finals, on September 2, 2012 – (AP Photo/Matt Dunham)

Lee Brunton of Great Britain takes on the Iranian defense in the Men’s Team Football – (Matthew Lloyd/Getty Images)

Lukasz Mamczarz of Poland (Bronze) jumps over the crossbar in the Men’s high jump F42 final, on September 3, 2012 @ 1.74 meters. – (AP Photo/Sebastian Widmann)

Bronze medal winners Oksana Masters (left) and Rob Jones, of the United States, on their prosthetic legs at the awards ceremony for mixed double sculls, on September 2, 2012 – (AP Photo/Joerg Sarbach)

Iran’s Peyman Nasiri Bazanjani celebrates after winning the Men’s 1500m Final, on September 4, 2012. – (Reuters/Stefan Wermuth)

Tanner Gers of the United States leaps in the men’s long jump – (AP Photo/Emilio Morenatti)

China’s Zheng Tao dives into the pool at the start of Men’s 50m Freestyle S6 Final at the 2012 Paralympics in London, on September 4, 2012. – (AP Photo/Emilio Morenatti)

German’s Christiane Reppe trains ahead of women’s 100m Backstroke – (AP Photo/Emilio Morenatti)

Yohansson Nascimento of Brazil uses supports for his arms as he waits on the blocks to compete in the men’s 400-meter category final, on September 4, 2012, in London – (AP Photo/Alastair Grant)

Germany’s Vanessa Low competes in the Women’s Long Jump – (Glyn Kirk/AFP/Getty Images)

Britain’s Jade Jones warms up before the women’s 800m Wheelchair Race Final – (Reuters/Stefan Wermuth)

Shirley Reilly of the U.S. (right) and China’s Zou Lihong fall from their wheelchairs after a crash during a women’s 100m. – (AP Photo/Emilio Morenatti)