Tips for Handling Negative Comments and Trolls on Social Media (courtesy of Jeffbullas’s Blog)


Tips for Handling Negative Comments and Trolls

By Tara Hornor – Scooped from  Jeffbullas’s Blog 

Many businesses have second thoughts about joining the social media world because they are afraid of the potential for negative comments. Continue reading

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About e-reputation and Crisis Management


Social Media Crisis Management
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Fighting Facebook Racism – Another Mauritian Witch-hunt Story

Fighting Facebook Racism – Another Mauritian Witch-hunt Story


The Big Season Cleanup has started on the Mauritian Social Networks

Havoc in the  Mauritius “SocialMediaverse”?

Racism, Sex and Trolls are seriously being dealt with on the Mauritian Facebook Network these days. Pages and accounts are being forced to spontaneously close down and the surge in repressing ill-doers by local police, is being welcomed.

But this was bound to happen within a constantly growing network. As the +300k users local platform matures, more illegal (by local standards) curiosities are being uncovered, pointed out and denounced. Individuals are feeling the urge to clean up the mess caused by excessive freedom abuse by some very few wayward apprentices. Continue reading

e-Reputation Monitoring and Management! How does this work?

e-Reputation Monitoring and Management! How does this work?


e-Reputation is a real issue for modern Brands

Reputation, at all levels, makes the persona, makes the Brand, determines success or failure.

Better to hold a spell from afar than dispel it in light of day.

Kimberly King

If in the real World, things go like this, they just do so in the virtual World. Reputation on the Web and in Social Networks is just as essential. Online reputation is called e-Reputation and forms part of what Social Media Strategists have to nurture and manage during a campaign and beyond.

A good e-reputation is source of trust and peace of mind. It conveys confidence and a sense of pride. Such qualities, in return, bring in referrals and positive engagement either in terms of business/ market share or in terms of aura or personal charisma. And this is good for the ROI. Continue reading